FAQ

Orders

Do you charge any shipping fees?
No. We offer free shipping on all orders across the United States, including all states.

Can I cancel my order?
Yes. You can cancel your order by emailing info@babies-nest.com. Please reach out as quickly as possible, once your order has been dispatched, cancellation is no longer possible.

Returns & Refunds

Can I return my order if I’m not satisfied?
Yes. You have 30 days (Monday to Sunday) from the date of delivery to return your order.

Is there a restocking fee?
No. We do not charge any restocking fees.

Shipping

Do you ship outside the United States?
No. At this time, we only ship within the United States.

My order is delayed. What should I do?
If at least 2 days (Monday to Sunday) have passed since your expected delivery date, please email us at info@babies-nest.com. Our team will follow up with the courier. Please allow up to 5 days (Monday to Sunday) for a response.

Contact Us

Address: 1209 Mountain Road Place Northeast ne ste, Albuquerque, New Mexico, 87110, United States

Phone: +1 571-504-7451

Email: info@babies-nest.com

Customer Service: Monday to Friday 9:00 AM - 5:00 PM (EST)